Your Questions, Answered
Exploring in-home care options can feel overwhelming, but you don’t have to navigate it alone. Springpoint at Home offers personalized support and professional guidance to help older adults live safely and independently in their own homes. Below, we answer common questions about our services, care management, and how our team can support both seniors and their families.
Frequently Asked Questions
Springpoint at Home is an organization that offers personalized, non-medical support throughout Central and Northern NJ to help older adults remain safe and independent in their own homes. We are backed by Springpoint Senior Living, a nationally recognized aging services provider, and are a proud Corporate Partner of the New Jersey Chapter of the Aging Life Care Association®.
Springpoint at Home provides in-home care and companion services, which includes senior care management and personalized support from certified home health aides and registered nurses.
Senior care management (also known as geriatric care management) is a comprehensive service that provides personalized support to help older adults live safely and independently. Care managers provide trusted insight and guidance to help navigate senior care options and plan for the future.
An Aging Life Care Manager® is a professional, often with a background in social work, nursing, gerontology, or a related field, who specializes in assisting older adults and their families through the complexities of aging. They provide comprehensive assessment, care coordination, advocacy, and ongoing support. Services may include managing medical appointments, coordinating in-home or community resources, offering referrals to specialists, assisting with housing decisions, navigating government programs and benefits, and providing emotional support to both the individual and their family.
In-home care provides compassionate, non-medical services from Home Health Aides to help individuals remain in the comfort and familiarity of their own homes. It’s for seniors who need support with daily activities, companionship, or specialized care for conditions like Alzheimer’s and dementia, without having to move.
Certified Home Health Aides offer assistance with a variety of daily tasks. This includes personal care like bathing and dressing, mobility support, medication reminders, meal preparation, and light housekeeping. These services are designed to help seniors maintain their dignity and independence.
Certified Home Health Aides offer assistance with a variety of daily tasks. This includes personal care like bathing and dressing, mobility support, medication reminders, meal preparation, and light housekeeping. These services are designed to help seniors maintain their dignity and independence.
If you or a loved one is finding it difficult to manage daily tasks, like cleaning, cooking, or personal care, or if you’re concerned about safety at home, it may be time to consider in-home care services. The best way to find out is by scheduling a complimentary in-home assessment.
In-home assessments are performed by experienced professionals (Registered Nurses, social workers, and Aging Life Care Association (ALCA) members) who specialize in senior care and personalized planning. These care professionals visit your home to evaluate care needs, safety, and daily living requirements. After the assessment, a personalized care plan is recommended and services can begin quickly.
The initial home care assessment is complimentary and comes with no charge or obligation to hire services. This is a commitment to ensuring that any services provided are appropriate and adequate for the individual’s needs.
Our caregivers are trained to provide specialized care for individuals with memory-related conditions. We focus on creating a safe and familiar environment, helping with daily routines, and providing compassionate companionship to help manage symptoms and improve the quality of life for both the senior and their family.
Families can trust us because we are part of Springpoint Senior Living, a trusted, not-for-profit organization with a history of providing quality care for over a century. Our compassionate caregivers are carefully vetted and trained to provide professional and reliable service in your home.
Springpoint at Home provides reliable in-home care and companion services to individuals throughout Central and Northern New Jersey, which includes Essex, Morris, Middlesex, Somerset, Mercer, and Monmouth counties.
A complimentary consultation is a free, no-obligation meeting with a Springpoint at Home professional. Its purpose is to understand your unique care needs and determine the right plan for you or your loved one, without any pressure.
Anyone who is considering in-home care or care management for themselves or a loved one should schedule a consultation. It’s especially useful if you’re unsure what services are needed or if you’re exploring options to help an individual remain at home safely.
During the consultation, a Springpoint at Home expert will meet with you to discuss your current situation and needs. They will ask questions about your lifestyle, health, and what kind of support would be most beneficial, and then explain how their services can help.
No. The consultation is completely free and designed to inform, not pressure. You’ll receive expert advice and care recommendations, but the decision to move forward is entirely yours.
Led by credentialed social workers and nurses, this assessment evaluates six key areas: Health & Safety, Housing, Financial, Family, Advocacy, and Crisis Intervention. It’s ideal for seniors needing broader support and planning.
The Springpoint Advantage means you get access to highly trained professionals, flexible scheduling, and a hands-on approach to care. We combine warmth, expertise, and technology to support aging at home with confidence.
We ensure quality by hiring the best people and providing them with the tools and training to succeed. We focus on a culture of mutual respect and compassion, which leads to experienced, long-term caregivers who are committed to providing exceptional care.
Yes. Our caregivers are carefully selected and trained to provide high-quality, compassionate care. They’re supported with the tools and resources needed to deliver safe, effective, and respectful service.
The Aging Life Care Association (ALCA) is a professional organization for experts in geriatric care. It sets high standards for the industry through a strict Code of Ethics and Standards of Practice. Being a member signifies that a professional is dedicated to providing qualified, ethical, and compassionate care.
When you choose a caregiver from a company like Springpoint at Home, which is a member of the ALCA, you can be assured that they meet stringent standards of expertise and ethical conduct. This membership ensures that the professional is dedicated to acting in the best interest of you and your family.
Springpoint at Home’s staff members are trained and committed to adhering to the standards and code of ethics set forth by the ALCA. This ensures that every professional on our team provides the highest level of compassionate and professional care, which is a key part of our service philosophy.
These professionals assist with care planning, navigating healthcare options, managing financial and legal concerns, and providing caregiver support. They’re invaluable in reducing stress and ensuring the best possible care for aging family members.
A companion or homemaker prepares meals, does light housekeeping, and provides companionship. In addition to the services provided by a companion or homemaker, a Certified Home Health Aide is allowed to provide hands-on care such as bathing and dressing. A Certified Home Health Aide has completed a 76-hour training program with supervision. There are no training requirements for a companion or homemaker.
Consider when it would be most helpful for you and your loved one to have someone there. It’s important to have a routine that works for both of you. You need to get out, but a spouse or parent may only be comfortable eating or getting dressed at certain times. We’ll be glad to lend our expertise to figure out what’s best.
Springpoint at Home allows aides to drive clients to appointments and for errands.
If the Home Health Aide is working eight or more hours a day, then food should be provided. Some older adults, particularly those who are not eating enough, will benefit from the socialization of sharing a meal.
These issues shouldn’t come up with Springpoint at Home care givers. If an issue like this does arise, please contact us.
The nurse conducts a health assessment and is required to supervise the care the Home Health Aide delivers. By law, the nurse must conduct a home visit every other month, with a phone call on the alternating months.
A Home Health Aide will do light housekeeping as it relates to the older adult. For example, the Aide will clean the kitchen after preparation of a meal. Home Health Aides are not house cleaners. Make sure your loved one understands the difference.
All taxes for your care givers and care management consultants are the responsibility of Springpoint at Home. This makes life much simpler than it would be if you were to hire an individual directly.
Yes. Home care costs may qualify as medical expenses. We recommend that you maintain adequate documentation and consult your tax professional for details.
As in all new relationships, there is a period of adjustment. Give it a little time. If you’re still not satisfied, we’ll be glad to provide you with a different Home Health Aide.
Springpoint at Home services are billed on an hourly basis. Home care and care management services are priced separately. Fee schedules are available on request. Springpoint at Home will coordinate billing for long-term care insurance but does not accept assignment of benefits.
Let’s Connect
Your journey toward quality home care begins with a conversation. Contact Springpoint at Home to schedule your complimentary consultation. We'll discuss your loved one's unique needs and develop a personalized plan that supports independence, safety, and well-being at home.
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