Testimonials
Hear What People Have To Say About Springpoint At Home
What professionals think…
“I have several clients who have used Springpoint at Home and have seen the quality of their services. Based on my clients’ experiences, I consider Springpoint at Home a partner that my team and I at Van Dyck Law count on to provide the high level of care that I would want my own mother to receive. Therefore, we are happy to refer clients to them. Before I make a referral, I always consider this: would I want them to work with my family? If the answer is anything other than a resounding yes, then I do not make a referral.
When we referred a client in crisis to Annette Murphy for her care coordination, she immediately jumped in to ensure that the client was in a safe environment and set them up with the services and equipment needed to make sure that they could stay at home. The relief that the family felt was priceless. Springpoint at Home worked with an elderly client of mine. As he had no close family to assist with his healthcare decisions, he relied upon the Springpoint team. I cannot commend them enough in that regard. My client came to view them as “family” he could depend upon, and they treated him with kindness and compassion. When he was hospitalized, they were with him every day to make sure that he received appropriate care. It is so difficult and overwhelming to anyone who finds themselves in a hospital, but it can be devastating when you are nearly 90 and alone. The compassionate care that the entire Springpoint at Home team brings to all of their clients is remarkable.”
Fiona Van Dyck, Esq.
For several years now, Wendy Schutzer has been the indispensable care manager of an elderly woman for whom I am health care proxy and power of attorney. Not only has Wendy compassionately coordinated all of my friend’s in-home care, she has taken charge all of her health care appointments, housing issues and personal concerns as well. Because I do not live near my friend, I appreciate Wendy’s “can-do” attitude when problems arise. By handling various household issues as well as by hiring and coordinating repair people, Wendy also has saved me a great deal of time and frustration. I also rely on Wendy’s excellent communication with the constant written assessments and updates she provides.
Additionally, Wendy is very caring and understanding regarding the needs of elderly people overall. My friend has expressed her gratefulness for Wendy’s kind friendship and her enjoyment of Wendy’s company as the two of them often share lunch outings after a doctor appointment. I truly appreciate compassionate, friendly and thorough care that Wendy continues to provide not only to my dear friend but to me as well! She is wonderful!
Jayne on Geriatric Care Manager/Aging Life Care Advisor™, Wendy Schutzer, MSG, CDP
It has been a pleasure working alongside Springpoint at Home within our community. A special shout-out to Bettyann Cramer-Manchin for her communication, kindness, and support when it comes to our mutual clients we provide care for. I have worked at BAYADA Home Health Care for 5 years now and have truly enjoyed the opportunity to collaborate with Springpoint at Home as I know how seriously they take the care of their clients!
Hannah Berenberg on Geriatric Care Manager/Aging Life Care Advisor™, Bettyann Cramer-Manchin, MAUB, CDP
Alyx Lennon is an outstanding example of a dedicated and hard working Care Manager. She shows her passion to help people in providing the service necessary for an elderly (99 year old) friend of mine by always being one step ahead of any needs that may arise. She takes the time to listen to what is needed, follows up in a timely manner to implement, and in a very gracious and efficient way. Her communications, whether by phone, text or email are concise and thorough. Because of her capability, and the fact that I am managing my friend’s care from another state, I am assured that she is well taken care of. It is a pleasure to work with Alyx.
Lynne Gratton Osborn on Geriatric Care Manager/Aging Life Care Advisor™, Alyx Lennon, MSW, CDCP
As a solo legal practitioner, I rely on my universe of colleagues and professionals for assistance with clients. Every single time I reach out to Annette Murphy of Springpoint, she responds speedily with care, concern, and competence. My clients are incredibly grateful for the insight, empathy, and assistance offered by Springpoint. We have developed a synergy that is essential to my practice. It gives me peace of mind to know I can unequivocally rely on Annette and her team at Springpoint.
Nina E. Weiss, Esq. on Director of Home Care and Care Management, Annette Murphy, MSW, LSW, C-ASWCM (and team)
Lilia gives my mother excellent physical care and does many other things that are not necessarily required. She helps me oversee her medication schedule which is a great help because it has become more and more complex. She is cheerful about helping to take my mother to appointments and outings. Furthermore, she provides companionship that my mother truly appreciates; it lightens her days. We greatly look forward to the days that she will be with us!
Ellen (client’s daughter) on Home Aide, Lilia Mejia
In just a few days since I met Wendy, she has repeatedly gone above and beyond to help me with several of my major issues, so that we can get down to the everyday issues that have been plaguing my life. Since we met…
- I have all new updated cable boxes installed so that all three of my TVs work (this is important to me because I am alone and use TV 24/7).
- AAA showed up and replaced the battery so that I have a working car (thanks to Wendy and her husband for figuring out why my car was locked and couldn’t be opened).
- a pest control company recommended by Wendy showed up, were quite knowledgeable, diagnosed the reason for so many fruit flies/gnats around my home, and recommended how to fix the issue (at no cost to me).
- the cable TV tech left me with no working telephone to reach out to the world, but Wendy crawled around and made a strong effort to try and fix the problem.
- Wendy made extra efforts to work on some of my dog care issues.
In short, Wendy has already made a very much appreciated contribution/improvement to my life. I am GREATLY looking forward to the assistance plan that she is already working on for me.
Christine R. on Geriatric Care Manager/Aging Life Care Advisor™, Wendy Schutzer, MSG, CDP
I can concisely sum up Trudy’s qualities in two words: Miracle Worker. Thanks to Trudy’s tender loving care and concern, my in-laws are living their best lives possible given their medical issues. Our family is indebted to Trudy for the care and love she has given my in-laws for the past ten months. I now consider Trudy part of our family. She works tirelessly and reliably for long hours and never complains. From my personal experience, there is no one more qualified in her field.
Family praise for Home Aide, Prudence “Trudy” Jaichon
I don’t know where we’d be without the help of Springpoint’s services, and in particular, the help of out care manager, Bettyann Kramer Manchin. She’s been helping us for over 3 years, navigating the changes in my parents’ lives as they age. Bettyann has become an indispensable (yet functional) member of our family.
Bettyann has a broad range of skills that have helped us navigate the confusing and complex logistics of dealing with an aging parent from long distance. She also has the personality to be able to engage with two very different, at times very resistant adults, and always with respect and dignity. Her patience and persistence in dealing with people have helped my brother and me to provide a much better aging experience for my parents.
Daniel K. on Geriatric Care Manager/Aging Life Care Advisor™, Bettyann Cramer-Manchin, MAUB, CDP
I am so pleased you have recognized Monica, my Home Aide. Monica bonded with my husband from day one. She helps get him out of bed and dressed, always with a cheery attitude. He has dementia, so she hears a lot of repeated questions, always patient. One day when I came from outside, she was reading to him from a favorite book about his ancestry that my son had written. Another day she was looking at his picture books with him. She has been a blessing to us.
Client praise for Home Aide, Monica Bynum
I just really want to give accolades to Adrienne (Ceide) and Luciana (Theophile) for the care that they gave to one of my recent patients that has just passed away. They were her private aides for about a month and both of them are assets to your company. I have worked with Adrienne in the past with other residents, and again, it speaks volumes of her work, but Luciana as well. I just want to let you know how grateful I am as a nurse. Seeing how much time and compassion that they gave just warms my heart. Because they have such hearts of gold, I want to make sure they are recognized.
Chrissy, RN (Hospice Nurse) on Home Aides, Adrienne Ceide and Luciana Theophile
I just wanted to say thank you for all your Springpoint at Home services. Special thanks to Wendy Schutzer. She instilled confidence in my mother, took care when taking her to the doctor, and kept track of all upcoming appointments. She was also available to talk about issues with respect to my mom and was always professional in her approach to various situations. Mom still talks about her with respect and admiration. Thank you for your services.
