Meet our friendly, experienced staff at Springpoint at Home. We are dedicated to helping you and your family by providing the best care and support. We look forward to helping you.
Director of Marketing and Community Relations
Gina brings with her over 20 years of marketing and communications experience in the healthcare industry including assisted living, hospice and home care. Helping seniors and their families is something Gina feels very passionate about. Her work with elders and other professionals embodies the Springpoint mission: to inspire families with endless opportunities.
Gina holds a Bachelor’s Degree in Communications from Montclair State University. A member of the New Jersey Chamber Singers, she enjoys singing, reading and living a healthy lifestyle.
Business Office Coordinator
Lisa has over 23 years of experience in the healthcare industry. Prior to being promoted to facilitator, she managed the scheduling for Meadow Lakes, Monroe Village and The Atrium at Navesink Harbor. She is responsible for billing and scheduling at Springpoint at Home. Lisa facilitates long-term care insurance reimbursement and is the supervisor to the Intake Scheduling Coordinators. Her medical training and certifications include corporate compliance training, certification as a Specialized Clinical Technician and Medical Assistant.
Bettyann has over 30 years of healthcare experience working in a variety of healthcare settings including long term care, subacute care, acute rehabilitation and brain injury rehabilitation centers as well as a large academic teaching hospital.
Ms. Cramer-Manchin holds a Bachelor of Science in Recreation and Leisure studies from Temple University and is a Certified Therapeutic Recreation Specialist. She also holds a Master of Arts in Urban Bioethics with a focus on End-of-Life Care from the Lewis Katz School of Medicine at Temple University.
Intake Scheduling Coordinator
Jesica has worked in the healthcare industry for over 10 years. She is a dedicated professional who schedules services for clients and family members in need of homecare solutions. Her bright personality and business knowledge makes her a great addition to the Springpoint at Home team.
Outside of the office, Jessica loves spending quality time with her family. She enjoys visiting local recreational parks, and baking.
Geriatric Care Manager/Aging Life Care Advisor™
Rachel has been a care manager for Springpoint at Home since 2016. Prior to this, she worked at Greenwood House, a provider of wellness-focused senior lifestyles and healthcare services. Her expertise as a care manager is in placement and facility advocacy. She is a licensed social worker, a certified assisted living administrator and a member of the National Association of Social Workers. Rachel holds a Master of Social Work with a certification in Gerontology from Temple University.
Ms. Koenigsfest is the northern territory RN supervisor for Springpoint at Home. She joined the Springpoint family in September of 1999, serving as an RN Supervisor in the Assisted Living community at Winchester Gardens, a Springpoint retirement community.
Prior to her years of service at Winchester Gardens, she worked for a hospice agency and physician’s medical practice. She is a graduate of the Orange Memorial School of Nursing where she earned a Registered Nursing degree.
Licensed Social Worker/Care Manager
Pat is a licensed social worker who earned a Master’s in Social Work from Temple University. Throughout her career, she has worked with seniors in many venues including Holy Redeemer Health System within their continuing care community, nursing home, HUD housing for seniors and hospital. She founded and managed a Robert Wood Johnson interfaith caregiver program, setting up home care, transportation and wellness checks for homebound seniors and the disabled. Her experience working with people with disabilities in a vocational rehabilitation program only increased her attitude of anything is possible. Pat takes pride in being a creative problem solver; she is also a great listener who appreciates each person as a unique and precious individual.
Home Care Staff Nurse
Shann, a registered nurse, has been with Springpoint Senior Living since 1991, and her concentration of care has been with the geriatric community. She worked in the long-term care setting for many years and is now in the home-care setting. As a staff nurse, Shann is responsible for meeting with residents and their families and assisting them with the admissions and assessment process. She continues to provide support to both caregivers and residents throughout their care with Springpoint at Home. Shann has been in the nursing field for 40 years and has had experience in family practice, OB/GYN and with an ENT practice. Shann holds a Bachelor of Science in Foods, Nutrition and Wellness Studies from the University of Alabama and an Associate of Science from Mercer County Community College.
Director of Home Care and Care Management
Annette has over 20 years of experience in a variety of healthcare settings. Prior to Annette’s current role as director of home care, she worked as a geriatric care manager and supervisor for Springpoint at Home. She has worked as a director of social work in a long-term care setting in acute rehabilitation and brain injury rehabilitation, as a support group leader for stroke patients and caregivers, in the activities department with dementia clients and as an adjunct professor at The College of New Jersey. She is a licensed clinical social worker, a certified advanced case manager and a member of the National Association of Social Workers. Annette serves on the Board of Directors for the Aging Life Care® Association of New Jersey and is an avid community volunteer. She is a member of the Springpoint Senior Living Ethics Committee and attends the Mercer County Workforce Development Committee meetings. Annette holds a Master of Social Work from Rutgers University and a Bachelor of Arts in Family Studies and Gerontology from Messiah College.
Care Manager/Aging Life Care Advisor™
Mary Anne Ross is a certified social worker who has provided case management and counseling to older adults, people with dementia and their families for over 30 years.
Prior to joining the Springpoint team, she worked at Rutgers University as a key member of the clinical geriatric team at the COPSA Institute for Alzheimer’s Disease and Related Disorders. There she developed research interests, participating in and publishing articles regarding caregiver studies. She also developed the professional training program for the Institute and provided trainings for social workers, nurses, doctors and psychologist.
Mary Anne was invited to serve on the New Jersey State Commission on Alzheimer’s disease. She loves working with older adults and their families and has a particular passion for helping families cope with the challenges of dementia.
Wendy joined Springpoint at Home as a Geriatric Care Manager in December, 2018. Early in her career, she worked with the New Jersey Division on Aging in policy and planning for statewide senior services. While raising her family, she stepped out of the geriatric field and served as the director for a preschool for homeless and at-risk children for 21 years. She is delighted to have returned to her original passion and expertise — geriatric care. Her particular interests are in the areas of geriatric mental health and advocacy. Wendy holds a Master of Science in Gerontology from the University of Southern California, a Certificate from the University of Southern California in Patient Care Advocacy in Mental Health and a Bachelor of Arts in Sociology from Muhlenberg College.
Administrative Assistant/Human Resources
A Springpoint Senior Living professional for more than 11 years, Michele joined the Springpoint at Home team in 2018. She is responsible for providing administrative support to the director of care, nursing supervisors, registered nurses and intake coordinators in the overall operations of office activities according to policies and procedures. She maintains confidentiality of all Springpoint at Home-related information and collaborates with Springpoint’s human resources staff regarding employee benefit programs. Her experience also includes corporate compliance training and comprehensive understanding of the National Association of Social Workers (NASW) Code of Ethics. She has been a member of the NASW since 2013. Michele holds a Master of Social Work and a Bachelor’s Degree in Sociology and Business Administration as well as a certificate in Gerontology.
Intake Scheduling Coordinator
Tina is an asset to the Springpoint at Home Team. She has a positive attitude, strong client service skills, and provides timely and accurate scheduling for our Certified Home Health Aides. Her healthcare career includes over ten years of experience as a professional medical coder. In Tina’s free time, she enjoys going to the gym and taking her three children on adventurous explorations.
Interested in Working for Springpoint at Home?View Job Opportunities >
"Watch What Bunny Guerrin Has to Say About Springpoint at Home"
"Dynamically initiate corporate niches and customized. Seamlessly drive unique niche markets with viral schemas."
"My mom’s care manager is as creative and resourceful as she is experienced and knowledgeable."