Springpoint at Home recently celebrated our administrative professionals with a luncheon on National Administrative Professionals’ Day. These team members are the unsung heroes of Springpoint at Home, and their hard work and dedication keeps our business going. It’s important that they know we appreciate them!

Home care and care management is a very personal business. Calls often come at a moment of crisis or when a family is struggling most. The person on the other end of that phone is a lifeline to the client and their families.

Our intake scheduling coordinators are the ones who answer those calls. They are the face of Springpoint at Home and are the first point-of-contact for our families and caregivers. They are often called upon to make scheduling adjustments on a moment’s notice. They represent both clients and caregivers, and they do their job with empathy and grace. We are grateful to have an amazing team of scheduling coordinators who care so deeply about the people they work with.

Intake Scheduling Coordinators

Vileesha Alford

Vileesha has over 10 years of experience in the healthcare industry, specializing in home health care administration and customer service. She is an efficient and dedicated professional who is passionate about delivering exceptional scheduling services for clients and family members seeking home care solutions. She is a team player who loves helping people and fostering strong relationships.

Crystal Belcher

Crystal has been in the healthcare field for over 10 years as a Certified Medical Assistant. Her experience, attention to detail and compassionate manner make her a great asset to our scheduling team.

Tina-Shae Davis-Young

Tina has worked in home healthcare for over 10 years. She is the lead intake scheduler, having been on our team the longest in her department. She is an efficient and timely scheduler who assures quality and customized caregiver support to the clients, their families and the CHHA staff.  She enjoys helping to coordinate the intake scheduling team to focus on safety, efficiency, professionalism and courteous care as the cornerstones of excellent customer service.

Jesica Ebanks

Jesica has worked in the healthcare industry for over 10 years. She is a dedicated professional who schedules services for clients and family members in need of home care solutions. Her bright personality and business knowledge make her a great addition to the Springpoint at Home team.

Billing Facilitator

Paying bills, processing invoices, collections, deposits, ACH direct deposits, Long Term Care interactions, processing payments for all vendors and reimbursements for all employees are just some of the jobs Springpoint at Home’s billing facilitator, Lisa Candito, handles. Putting out fires and handling sensitive financial information with professionalism, grace and a cheerful personality are just some of the reasons that Lisa is a valued member of our family.

Lisa Candito

Lisa has over 23 years of experience in the healthcare industry. Prior to being promoted to facilitator, she managed the scheduling for the Springpoint Life Plan Communities at Meadow Lakes, Monroe Village and The Atrium at Navesink Harbor. She is responsible for billing at Springpoint at Home and facilitates long-term care insurance reimbursement. Her medical training and certifications include corporate compliance training and certification as a Specialized Clinical Technician and Medical Assistant.

Administrative Assistant/Human Resources

Every office has one person that keeps all the balls in the air and ensures the world keeps spinning for the rest of the staff. Michele is that person for Springpoint at Home. Her professionalism, attention to detail and the way she cares for our staff and clients are her superpowers.

Michele Woodley, MSW

A Springpoint Senior Living professional for more than 15 years, Michele joined the Springpoint at Home team in 2018. She is responsible for providing administrative support to the Director of Care, nursing supervisors, registered nurses and intake coordinators in the overall operations of office activities according to policies and procedures. She maintains confidentiality of all Springpoint at Home-related information and collaborates with Springpoint’s human resources staff regarding employee benefit programs. Her experience also includes corporate compliance training and comprehensive understanding of the National Association of Social Workers (NASW) Code of Ethics. She has been a member of NASW since 2013.

Michele holds a Master of Social Work and a bachelor’s degree in Sociology and Business Administration as well as a certificate in Gerontology.